Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Round-the-clock remote online support available 24/7.
We pride ourselves on having an exceptional service team. We're implementing localized overseas service that includes digitalized support &
training methods, 24-hour remote online service, and on-site assistance to provide seamless service to our valued customers.
Q1: Are you the original manufacturer?
A: Yes, Changlin is an established leader in construction machinery manufacturing. We have formed strategic joint ventures with leading Korean and Japanese companies since the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept various payment methods including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 can we work with?
A: Our typical trade terms include FOB, CFR, and CIF.
Q4: What is the estimated delivery time?
A: Delivery times range from 7 to 30 days after receipt of deposit.
Q5: What is the duration of the warranty?
A: Our warranty period is 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certifications does your machinery have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide both OEM and ODM manufacturing services. We accept product customization for special working devices, color, and brand requirements.
Q8: Can you provide online technical services?
A: Yes, our digital service team offers online technical support through video tutorials and real-time video links.