Customization: | Available |
---|---|
After-sales Service: | 1year |
Warranty: | 1year |
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Round-the-Clock Remote Online Assistance.
We pride ourselves on an exceptional service team. We are implementing localized overseas services, incorporating advanced digital solutions &
training techniques, 24-hour remote online assistance, and on-site support to ensure seamless customer service.
Q1. Are you the original manufacturer?
A: Yes, we, Changlin, are a leading official manufacturer in construction machinery. We initiated strategic joint ventures with Korean and
Japanese companies in the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept L/C, T/T, D/A, D/P, and Western Union.
Q3. Which Incoterms 2021 can we operate with?
A: Our usual trade terms include FOB, CFR, and CIF.
Q4: What is the delivery time?
A: Delivery time is typically 7-30 days after receiving the deposit.
Q5: What is the warranty period?
A: Our products come with a 12-month warranty or 2000 working hours, whichever comes first.
Q6: What certifications does the machinery have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide comprehensive OEM and ODM manufacturing services and accept customization for special working devices, color, and brand
requirements.
Q8: Can you provide online technical services?
A: Yes, our digital service team can offer online technical services through video tutorials and real-time video links.