Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! At SINOMACH-HI Shanghai International Trade Co.,Ltd., we, Changlin, are renowned leaders in construction machinery manufacturing. Since the 1990s, our joint ventures with Korean and Japanese companies have set the gold standard for excellence in our field.
Japanese companies in the 1990s, setting the standard for excellence.
Q2: What types of payment terms are accepted?
A: For your convenience, we accept a variety of payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: We typically operate with versatile Incoterms 2021 such as FOB, CFR, and CIF, providing flexibility and reliability in trade practices.
Q4: What is the estimated delivery time?
A: Our estimated delivery time ranges from 7 to 30 days post-deposit receipt, ensuring timely fulfillment of your orders.
Q5: What is the duration of the warranty period?
A: We proudly offer a comprehensive warranty of 12 months post-shipment or 2000 working hours, whichever comes first, to ensure your peace of mind.
Q6: What certifications do your machinery have?
A: Our machinery is accredited with prestigious certifications such as CE, ISO, Gost, EPA (USA), and CCC, testifying to our commitment to quality and safety.
Q7: Do you offer OEM or ODM services?
A: Yes, we offer extensive OEM and ODM manufacturing services. We specialize in customizing products to meet your particular specifications, including special working devices, colors, and branding requirements.
requirements to meet your unique needs.
Q8: Are online technical services available?
A: Indeed, our adept digital service team is prepared to provide online technical services through detailed video tutorials and real-time remote video support, ensuring that you receive assistance whenever you need it.