Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Yes, Changlin is an officially recognized leading manufacturer in the construction machinery industry. We have established joint ventures with both Korean and Japanese companies since the 1990s.
These collaborations have significantly bolstered our expertise and production capabilities.
Q2: What types of payment terms can be accepted?
A: We accept various forms of payment including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 can we work with?
A: We typically operate under the trade terms FOB, CFR, and CIF.
Q4: What is the expected delivery time?
A: The delivery time ranges from 7 to 30 days after receiving the deposit.
Q5: What is the warranty period?
A: Our products come with a warranty of 12 months post-shipment or 2000 working hours, whichever occurs first.
Q6: What certificates are available for your machinery?
A: Our machinery comes with several certifications including CE, ISO, Gost, EPA (USA), and CCC.
Q7: Do you accept OEM or ODM services?
A: Yes, we provide both OEM and ODM manufacturing services. We can customize products based on special working device requirements, color preferences, and brand specifications.
Our team is flexible and prepared to meet your unique needs.
Q8: Can you provide online technical support?
A: Yes, our digital service team is equipped to offer online technical support through video tutorials and real-time remote video links.