Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! We, Changlin, stand as a recognized leader in construction machinery manufacturing. Since the 1990s, our strategic joint ventures with top-tier Korean and Japanese companies have set a benchmark for excellence in the industry.
Our legacy of quality and innovation continues to drive us forward.
Q2: What types of payment terms are accepted?
A: For your convenience, we accept a variety of payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: We typically work with the Incoterms 2021 rules FOB (Free on Board), CFR (Cost and Freight), and CIF (Cost, Insurance, and Freight), providing you with flexibility in trade.
Q4: What is the estimated delivery time?
A: Delivery times vary from 7 to 30 days after receiving the deposit, ensuring prompt and reliable shipping schedules.
Q5: What is the duration of the warranty period?
A: Our products come with a comprehensive warranty of 12 months post-shipment or 2000 working hours, whichever comes first, guaranteeing peace of mind.
Q6: What certifications do your machinery have?
A: We hold prestigious certifications such as CE, ISO, Gost, EPA (USA), and CCC, underscoring our commitment to quality and safety.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide comprehensive OEM and ODM manufacturing services to cater to your specific needs. We can customize products based on specialized working devices, colors, and brand requirements.
Our tailored solutions ensure your unique demands are met.
Q8: Are online technical services available?
A: Yes, our digital service team is well-equipped to offer cutting-edge online technical services through detailed video tutorials and real-time remote video links, ensuring continuous support.