Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! We, Changlin, stand as a distinguished leader in the construction machinery manufacturing industry. Since the 1990s, we've forged strategic joint ventures with top Korean and Japanese corporations, establishing unparalleled standards of excellence.
Our partnerships have enabled us to set benchmarks for superior quality and innovation.
Q2: What types of payment terms are accepted?
A: For your utmost convenience, we accept a wide array of payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: With a commitment to flexible trade, we typically operate under Incoterms 2021 rules such as FOB, CFR, and CIF.
Q4: What is the estimated delivery time?
A: We ensure prompt delivery, ranging from 7 to 30 days post-deposit, depending on order specifics.
Q5: What is the duration of the warranty period?
A: Our products are backed by a comprehensive warranty of 12 months post-shipment or 2000 working hours, whichever comes first.
Q6: What certifications do your machinery have?
A: Our machinery proudly holds prestigious certifications including CE, ISO, Gost, EPA (USA), and CCC, ensuring top-notch quality and compliance.
Q7: Do you offer OEM or ODM services?
A: Yes, we offer extensive OEM and ODM services to tailor products to your specifications. This includes customizations of special working devices, color schemes, and branding requirements to perfectly align with your unique needs.
Q8: Are online technical services available?
A: Absolutely. Our proficient digital service team is equipped to deliver online technical support through detailed video tutorials and real-time remote video assistance.