Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Round-the-Clock Remote Online Support
We boast an exceptional service team dedicated to delivering unparalleled localized overseas assistance. Our offerings encompass cutting-edge digital services &
comprehensive training programs, 24-hour remote online support, and prompt on-site service, ensuring seamless and efficient solutions for our valued customers.
Q1: Are you the original manufacturer?
A: Yes, we, Changlin, are a recognized leading manufacturer in the construction machinery industry. We established joint ventures with Korean and
Japanese companies in the 1990s.
Q2: What types of payment terms can be accepted?
A: We can accept L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you work with?
A: Our common trade terms are FOB, CFR, and CIF.
Q4: What is the delivery time frame?
A: Delivery time ranges from 7-30 days after receiving the deposit.
Q5: How long is the warranty period?
A: The warranty period is 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certificates does your machinery have?
A: Our machinery holds CE, ISO, Gost, EPA (USA), and CCC certifications.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide OEM and ODM manufacturing services, accepting product customization for special working devices, color, and brand
requirements.
Q8: Can you provide online technical support?
A: Yes, our digital service team can offer online technical support through video shooting and remote real-time video links.