Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! We, Changlin, stand as a distinguished leader in the construction machinery manufacturing landscape. Since establishing joint ventures with leading Korean and Japanese companies in the 1990s, we have set the benchmark for excellence in the industry.
Japanese companies in the 1990s, setting the standard for excellence.
Q2: What types of payment terms are accepted?
A: For your utmost convenience, we accept a variety of payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: We typically operate with Incoterms such as FOB (Free on Board), CFR (Cost and Freight), and CIF (Cost, Insurance, and Freight), ensuring maximum flexibility in your trade dealings.
Q4: What is the estimated delivery time?
A: Our estimated delivery time ranges from just 7 to 30 days after receiving the deposit, ensuring a swift fulfillment of your orders.
Q5: What is the duration of the warranty period?
A: Our products are backed by a comprehensive warranty of 12 months post-shipment or 2000 working hours, whichever comes first, providing you with peace of mind.
Q6: What certifications do your machinery have?
A: Our machinery proudly holds prestigious certifications including CE, ISO, Gost, EPA (USA), and CCC, reflecting our commitment to quality and compliance.
Q7: Do you offer OEM or ODM services?
A: Yes, we offer comprehensive OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. Our capabilities include customizing products to meet your specific needs, from special working devices and unique color schemes to tailored branding requirements.
requirements to meet your unique needs.
Q8: Are online technical services available?
A: Yes, our digital service team is adept at providing online technical support through detailed video tutorials and real-time remote video links, ensuring you receive the assistance you need when you need it.