Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Yes, we at Changlin are the premier, official manufacturer in construction machinery. We established joint ventures with leading Korean and
Japanese companies in the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept L/C, T/T, D/A, D/P, and Western Union. These options provide flexibility and ease for our valued customers.
Q3: Which Incoterms 2021 can we work with?
A: Our usual trade terms include FOB, CFR, and CIF, ensuring clear and reliable agreements.
Q4: What is the expected delivery time?
A: Delivery can be expected within 7-30 days after receiving the deposit, tailored to your specific needs.
Q5: What is the warranty period for your products?
A: We offer a comprehensive warranty of 12 months after shipment or 2000 working hours, whichever comes first, ensuring lasting confidence in our machinery.
Q6: What certificates do your machinery products have?
A: Our machinery products are certified with CE, ISO, Gost, EPA (USA), and CCC, demonstrating our commitment to international quality standards.
Q7: Do you provide OEM or ODM services?
A: Absolutely, we offer both OEM and ODM manufacturing services. We can customize special working devices, color schemes, and branding according to your specifications.
requirements.
Q8: Can you offer online technical services?
A: Yes, our state-of-the-art digital service team is equipped to provide online technical support through video tutorials and remote real-time video links.