Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Round-the-Clock Remote Online Assistance.
We boast an exceptional service team. We're implementing localized overseas services, encompassing state-of-the-art digital solutions and
training methods, 24-hour remote online assistance, as well as on-site service to cater to our customers seamlessly.
Q1. Are you the original manufacturer?
A: Yes, at Changlin, we are a premier and official leading manufacturer in construction machinery. We have established joint ventures with renowned Korean and
Japanese companies since the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept a variety of payment methods including L/C, T/T, D/A, D/P, and Western Union.
Q3. Which Incoterms 2021 can we work with?
A: Our standard trade terms include FOB, CFR, and CIF.
Q4: What is the expected delivery time?
A: We ensure delivery within 7-30 days after receiving the deposit.
Q5: What is the warranty period?
A: We offer a warranty of 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certificates does the machinery have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide comprehensive OEM and ODM manufacturing services, including product customization on special working devices, color, and brand requirements.
Q8: Can you provide online technical services?
A: Yes, our dedicated digital service team is capable of offering online technical support through video tutorials and remote real-time video links.