Customization: | Available |
---|---|
After-sales Service: | 1year |
Warranty: | 1year |
Suppliers with verified business licenses
Audited by an independent third-party inspection agency
Round-the-Clock Remote On-line Assistance: 24 Hours a Day.
We boast an extraordinary service team, dedicated to providing exceptional localized overseas support. Our coverage includes state-of-the-art digitalized services and
comprehensive training methods. Enjoy 24-hour remote on-line service, complemented by on-site expertise, ensuring seamless support for our valued customers.
Q1: Are you the original manufacturer?
A: Absolutely, Changlin stands as a leading and official manufacturer in the construction machinery sector. We have established robust joint ventures with esteemed Korean and
Japanese companies since the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept a variety of payment methods including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 can we work with?
A: The commonly used trade terms are FOB, CFR, and CIF.
Q4: What is the typical delivery time?
A: Delivery time ranges from 7 to 30 days after receiving the deposit.
Q5: What is the warranty period?
A: We offer a 12-month warranty after shipment or 2000 working hours, whichever comes first.
Q6: What certificates does the machinery have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide both OEM and ODM services, including product customization to meet specific requirements for working devices, color, and brand.
requirements.
Q8: Can you provide online technical services?
A: Yes, our digital service team is equipped to offer online technical support via video recordings and remote real-time video links.