Customization: | Available |
---|---|
After-sales Service: | 1year |
Warranty: | 1year |
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Q1. Are you the original manufacturer?
A: Yes, we, Changlin, are a premier and official leading manufacturer in construction machinery. We have established joint ventures with renowned Korean and
Japanese companies since the 1990s.
Q2: What types of payment terms do you accept?
A: We accept L/C, T/T, D/A, D/P, and Western Union.
Q3. Which Incoterms 2021 are applicable to our transactions?
A: The usual trade terms are FOB, CFR, and CIF.
Q4: What is the estimated delivery time?
A: Our delivery time ranges from 7 to 30 days after receiving the deposit.
Q5: What is the duration of the warranty period?
A: The warranty period is 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certifications do your machines have?
A: Our machines are certified with CE, ISO, GOST, EPA (USA), and CCC.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide both OEM and ODM manufacturing services. We can customize the product based on special working device, color, and brand
requirements.
Q8: Can you offer online technical support?
A: Yes, our digital service team is equipped to provide online technical support via video tutorials and real-time video link.