Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1. Are you the original manufacturer?
A: Yes, we, Changlin, are a premier and officially recognized manufacturer in construction machinery. We have established joint ventures with leading Korean and
Japanese companies since the 1990s.
Q2: What types of payment terms are accepted?
A: We accept L/C, T/T, D/A, D/P, and Western Union. These flexible options are available.
Q3. Which Incoterms 2021 can we utilize?
A: We commonly operate with FOB, CFR, and CIF trade terms to suit various shipping preferences.
Q4: What is the expected delivery time?
A: Delivery typically ranges from 7 to 30 days after receipt of the deposit, depending on order specifics.
Q5: What is the warranty period?
A: We offer a 12-month warranty post-shipment or 2000 working hours, whichever comes first.
Q6: What certifications does the machinery possess?
A: Our machinery comes with CE, ISO, Gost, EPA (USA), and CCC certifications.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide comprehensive OEM and ODM manufacturing services, including product customization for special working devices, colors, and brand
requirements.
Q8: Can you offer online technical support?
A: Absolutely, our digital service team is equipped to offer online technical support through video calls, remote real-time video links, and other digital methods.