Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! We at Changlin are proud to be the original manufacturer and a recognized leader in the construction machinery industry. Our heritage of excellence dates back to the 1990s when we formed influential joint ventures with leading Korean and
Japanese companies. We have been setting the industry standard ever since.
Q2: What types of payment terms are accepted?
A: To ensure convenience for our valued customers, we accept various payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: We operate with the latest Incoterms 2021, primarily using FOB, CFR, and CIF. This allows us to offer flexibility and reliability in our trade agreements.
Q4: What is the estimated delivery time?
A: Our efficient production process ensures that delivery times range from just 7 to 30 days after we receive your deposit.
Q5: What is the duration of the warranty period?
A: We stand by the quality of our products with a robust warranty of 12 months post-shipment or 2000 working hours, whichever comes first.
Q6: What certifications do your machinery have?
A: Our machinery is backed by prestigious certifications including CE, ISO, Gost, EPA (USA), and CCC, underscoring our commitment to quality and compliance.
Q7: Do you offer OEM or ODM services?
A: Absolutely, we provide comprehensive OEM and ODM services. Our team can customize products to meet your unique needs, including special working devices, colors, and brand
requirements. Your specifications are our priority.
Q8: Are online technical services available?
A: Yes, our dedicated digital service team is ready to provide online technical support. We offer video tutorials and real-time remote video links to assist you.