Customization: | Available |
---|---|
After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A1: Yes, at SINOMACH-HI Shanghai International Trade Co., Ltd., we are proud to be the official leading manufacturer in construction machinery. Our journey started with joint ventures with reputable Korean and
Japanese companies in the 1990s, marking a significant milestone in our growth.
Q2: What types of payment terms can be accepted?
A2: We offer flexible payment options including L/C, T/T, D/A, D/P, and Western Union to accommodate your needs.
Q3: Which Incoterms 2021 can we work with?
A3: We primarily operate with the trade terms FOB, CFR, and CIF, ensuring smooth and transparent international transactions.
Q4: What is the expected delivery time?
A4: Our delivery timeline ranges from 7 to 30 days, depending on the receipt of your deposit.
Q5: What is the warranty period?
A5: We provide a comprehensive warranty of 12 months after shipment or 2000 working hours, whichever comes first, for your peace of mind.
Q6: What certificates are available for your machinery?
A6: Our machinery comes certified with CE, ISO, Gost, EPA (USA), and CCC, ensuring compliance with international standards.
Q7: Do you offer OEM or ODM services?
A7: We specialize in providing OEM and ODM manufacturing services, allowing customization in special working devices, colors, and brand requirements.
We are committed to tailoring our products to meet your specific needs.
Q8: Can you provide online technical services?
A8: Absolutely, our proficient digital service team is equipped to offer online technical assistance via recorded video, or real-time remote video link, ensuring seamless support.