Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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We boast an extraordinary service team, dedicated to delivering localized overseas support, encompassing cutting-edge digitalized service.
Our comprehensive service includes advanced training methods, 24-hour remote online assistance, and seamless on-site service to support our customers effectively.
Q1. Are you the original manufacturer?
A: Absolutely! We, Changlin, are a prominent and official leader in the construction machinery industry. We established joint
ventures with esteemed Korean and Japanese companies in the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept a variety of payment options including L/C, T/T, D/A, D/P, and Western Union.
Q3. Which Incoterms 2021 can we work with?
A: We typically operate with FOB, CFR, and CIF trade terms.
Q4: What is the expected delivery time?
A: Delivery time ranges from 7 to 30 days after receiving the deposit.
Q5: What is the warranty period?
A: We offer a warranty period of 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certificates does the machinery have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC.
Q7: Do you accept OEM or ODM services?
A: Yes, we provide both OEM and ODM manufacturing services, catering to product customization on special working devices,
color, and brand requirements.
Q8: Can you provide online technical services?
A: Certainly! Our digital service team is well-equipped to offer online technical support through video tutorials, remote real-time