Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! We, Changlin, stand as a renowned leader in the construction machinery sector. We pioneered excellence through joint ventures with prominent Korean and
Japanese companies in the 1990s, defining industry standards.
Q2: What types of payment terms are accepted?
A: For your convenience, we accept a diverse range of payment methods including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: We primarily operate using FOB, CFR, and CIF terms, offering you flexibility and assurance in trade.
Q4: What is the estimated delivery time?
A: Our delivery time ranges comfortably from 7 to 30 days after the deposit is received, ensuring prompt service.
Q5: What is the duration of the warranty period?
A: Our robust products are backed by a 12-month warranty post-shipment or 2000 working hours, whichever comes first.
Q6: What certifications do your machinery have?
A: We proudly hold prestigious international certifications such as CE, ISO, Gost, EPA (USA), and CCC, reflecting our commitment to quality.
Q7: Do you offer OEM or ODM services?
A: Indeed, we offer extensive OEM and ODM services. We can tailor products to your specific needs, including special working devices, color schemes, and brand
requirements, ensuring your unique requirements are met.
Q8: Are online technical services available?
A: Yes, our advanced digital service team provides online technical assistance via video tutorials and real-time remote video links, ensuring seamless support.