Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! SINOMACH-HI Shanghai International Trade Co., Ltd., operating under the reputable Changlin brand, stands as a distinguished leader in the construction machinery industry. We pioneered excellence through strategic joint ventures with Korean and Japanese companies since the 1990s.
Japanese companies in the 1990s, setting the standard for excellence.
Q2: What types of payment terms are accepted?
A: For your utmost convenience, we accept a wide range of payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: Our operations are highly flexible, typically employing FOB, CFR, and CIF Incoterms to facilitate seamless trade.
Q4: What is the estimated delivery time?
A: Our efficient logistics ensure delivery times spanning from 7 to 30 days post receipt of deposit.
Q5: What is the duration of the warranty period?
A: We offer a robust warranty period of 12 months post-shipment or 2000 working hours, whichever comes first, to assure quality and reliability.
Q6: What certifications do your machinery have?
A: Our machinery is accredited with globally recognized certifications including CE, ISO, Gost, EPA (USA), and CCC, underscoring our commitment to quality.
Q7: Do you offer OEM or ODM services?
A: Indeed, we provide comprehensive OEM and ODM services. Our customization options extend to special working devices, colors, and branding requirements, tailored to meet your unique specifications.
requirements to meet your unique needs.
Q8: Are online technical services available?
A: Yes, our dedicated digital service team is proficient in delivering online technical support via video tutorials and real-time remote video links, ensuring you receive expert assistance whenever needed.