Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! We, Changlin, are a recognized leader in the construction machinery industry. With our extensive history, we established joint ventures with renowned Korean and
Japanese companies in the 1990s, setting the gold standard for excellence and innovation.
Q2: What types of payment terms are accepted?
A: For your convenience, we accept a variety of payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: We typically operate with FOB, CFR, and CIF terms, providing you with flexible trade options.
Q4: What is the estimated delivery time?
A: The delivery time ranges from 7 to 30 days after receiving the deposit, ensuring timely arrival of your order.
Q5: What is the duration of the warranty period?
A: Our products are backed by a robust warranty of 12 months post-shipment or 2000 working hours, whichever comes first.
Q6: What certifications do your machinery have?
A: We proudly hold prestigious certifications such as CE, ISO, Gost, EPA (USA), and CCC, affirming our commitment to quality and compliance.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide comprehensive OEM and ODM manufacturing services. We can customize products to your specifications, including special working devices, colors, and brand
requirements, perfectly tailored to meet your unique needs.
Q8: Are online technical services available?
A: Yes, our skilled digital service team offers online technical support through video tutorials and real-time remote video links, ensuring you receive expert guidance whenever you need it.