Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Experience unparalleled peace of mind with our 24-hour remote online service. We are always here to support you, no matter the time or place.
Our extraordinary service team is dedicated to ensuring your complete satisfaction. By realizing localized overseas service, we offer comprehensive support that includes digitalized services and
advanced training methods. Enjoy 24-hour remote online assistance, and seamless on-site service designed to meet all your needs. We are here to serve you and exceed your expectations.
Q1: Are you the original manufacturer?
A: Yes, we at Changlin are a premier, leading manufacturer in the construction machinery industry. Established through joint ventures with renowned Korean and
Japanese companies in the 1990s, our legacy of excellence continues.
Q2: What types of payment terms do you accept?
A: We accept a variety of payment methods: L/C, T/T, D/A, D/P, and Western Union. Flexibility is key.
Q3: Which Incoterms 2021 do you work with?
A: Our standard trade terms include FOB, CFR, and CIF, ensuring seamless international transactions.
Q4: What is the expected delivery time?
A: Delivery is prompt, ranging from 7 to 30 days after the deposit is received.
Q5: How long is the warranty period?
A: Our warranty extends for 12 months post-shipment or 2000 working hours, whichever comes first.
Q6: What certifications does your machinery have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC, ensuring global standards.
Q7: Do you offer OEM or ODM services?
A: Absolutely. We provide both OEM and ODM services, accommodating product customizations in special working devices, colors, and brands.
Tailor your needs with us.
Q8: Can you offer online technical support?
A: Yes, our digital service team is equipped to provide online technical support through video demonstrations and real-time video links.