Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Experience unparalleled support with our 24-hour remote online service.
We boast an extraordinary service team dedicated to meeting your needs. Our approach includes localized overseas service, covering a comprehensive range of digitalized support &
training methods. With 24-hour remote online service and on-site assistance, we ensure seamless support for all our customers.
Q1: Are you the original manufacturer?
A: Yes, we, Changlin, are a premier, official manufacturer in the construction machinery industry. Since the 1990s, we have established joint ventures with renowned Korean and
Japanese companies.
Q2: What types of payment terms can be accepted?
A: We accept a variety of payment methods: L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 can we work with?
A: Our standard trade terms include FOB, CFR, and CIF.
Q4: What is the typical delivery time?
A: Delivery is typically within 7-30 days after the deposit is received.
Q5: What about the warranty period?
A: Our warranty extends to 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certificates are your machinery equipped with?
A: Our machinery comes with CE, ISO, Gost, EPA (USA), and CCC certifications.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide OEM and ODM manufacturing services, including product customization for special working devices, colors, and branding
requirements.
Q8: Can you provide online technical services?
A: Yes, our digital service team is capable of offering online technical support through video tutorials, real-time remote video links,