Customization: | Available |
---|---|
After-sales Service: | 1year |
Warranty: | 1year |
Suppliers with verified business licenses
Audited by an independent third-party inspection agency
24-Hour Remote Online Support
We pride ourselves on having an exceptional service team, delivering localized overseas assistance, encompassing advanced digitalized solutions and
comprehensive training methods, round-the-clock remote online support, and efficient on-site services to ensure an uninterrupted customer experience.
Q1: Are you the original manufacturer?
A: Yes, at Changlin, we are proud to be an official leading manufacturer in the construction machinery industry. We have also established joint ventures with renowned Korean and Japanese companies since the 1990s.
These collaborations have significantly strengthened our technological and production capabilities.
Q2: What types of payment terms are accepted?
A: We accept a variety of payment methods including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do we operate under?
A: We commonly use FOB, CFR, and CIF trade terms.
Q4: What is the delivery timeline?
A: Delivery is typically within 7-30 days after receiving the deposit.
Q5: What is the warranty period?
A: Our warranty period is 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certifications do your machines have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC certifications, ensuring compliance with international standards.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide comprehensive OEM and ODM manufacturing services. We accept product customization for special working devices, color, and brand requirements.
Whether you need a unique device, a specific color, or branding, we can accommodate your needs.
Q8: Can you provide online technical services?
A: Absolutely, our digital service team is equipped to offer online technical support through video demonstrations and real-time video links.