Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Yes, we at Changlin are a prominent and official leading manufacturer in the field of construction machinery. We have established joint ventures with esteemed Korean and
Japanese companies since the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept L/C, T/T, D/A, D/P, and Western Union transactions, making our payment options highly flexible.
Q3: Which Incoterms 2021 do we operate under?
A: We commonly operate under FOB, CFR, and CIF trade terms, ensuring smooth and reliable transactions.
Q4: What is the estimated delivery time?
A: Delivery is typically within 7-30 days after receiving the deposit, ensuring prompt and efficient service.
Q5: What is the warranty period?
A: Our warranty lasts for 12 months after shipment or 2000 working hours, whichever comes first, providing peace of mind.
Q6: What certifications do your machines have?
A: Our machinery is certified with CE, ISO, Gost, EPA (USA), and CCC, affirming our commitment to quality and standards.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide comprehensive OEM and ODM manufacturing services, including product customization for special working devices, color, and brand requirements.
Q8: Can you provide online technical services?
A: Yes, our digital service team is capable of offering online technical support through video tutorials and real-time remote video links, ensuring seamless assistance.