Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Round-the-clock 24-hour remote online support.
We boast an extraordinary service team, offering localized overseas service that encompasses cutting-edge digitalized support,&
comprehensive training methods, 24-hour remote online service, and on-site assistance to seamlessly serve our valued customers.
Q1: Are you the original manufacturer?
A: Yes, we at Changlin are a leading official manufacturer in construction machinery. We established joint ventures with Korean and
Japanese companies in the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 can we work with?
A: FOB, CFR, and CIF are the usual trade terms we work with.
Q4: What is the delivery time?
A: Delivery time is typically 7-30 days after receiving the deposit.
Q5: What is the warranty period?
A: The warranty period is 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certificates are available for the machinery?
A: Our machinery comes with CE, ISO, Gost, EPA (USA), and CCC certificates.
Q7: Do you accept OEM or ODM requests?
A: Yes, we provide OEM and ODM manufacturing services, including product customization for special working devices, colors, and brand requirements.
Q8: Can you provide online technical services?
A: Yes, our digital service team can provide online technical services through video tutorials and real-time remote video links.