Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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We proudly own an extraordinary service team, dedicated to realizing localized overseas service. Our comprehensive support covers digitalized service &
innovative training methods, 24/7 remote online support, and seamless on-site service to ensure unparalleled customer satisfaction.
Q1. Are you the original manufacturer?
A: Yes, we, Changlin, are a prestigious and official leading manufacturer in the construction machinery industry. We initiated joint ventures with Korean and
Japanese companies in the 1990s.
Q2: What types of payment terms can be accepted?
A: We accept L/C, T/T, D/A, D/P, and Western Union.
Q3. Which Incoterms 2021 can we work with?
A: The usual trade terms are FOB, CFR, and CIF.
Q4: What is the expected delivery time?
A: Delivery time ranges from 7 to 30 days after receiving the deposit.
Q5: What is the warranty period?
A: The warranty period is 12 months after shipment or 2000 working hours, whichever comes first.
Q6: What certifications do the machines have?
A: Our machinery comes with CE, ISO, Gost, and EPA (USA) CCC certifications.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide OEM and ODM manufacturing services, including product customization for special working devices, colors, and brand requirements.
Q8: Can you provide online technical services?
A: Yes, our digital service team is capable of providing online technical support through video shooting and remote real-time video links.