Customization: | Available |
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After-sales Service: | 1year |
Warranty: | 1year |
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Q1: Are you the original manufacturer?
A: Absolutely! We, at Changlin, are a renowned leader in the construction machinery manufacturing sector. Since the 1990s, we've pioneered the industry through strategic joint ventures with top Korean and Japanese companies, setting unparalleled standards of excellence.
Q2: What types of payment terms are accepted?
A: For your utmost convenience, we accept a variety of payment terms including L/C, T/T, D/A, D/P, and Western Union.
Q3: Which Incoterms 2021 do you operate with?
A: We primarily operate with the Incoterms FOB, CFR, and CIF, offering you unparalleled flexibility in trade.
Q4: What is the estimated delivery time?
A: Our delivery timeframe ranges from as swift as 7 days to a maximum of 30 days after the deposit is received.
Q5: What is the duration of the warranty period?
A: Every product comes with a robust warranty of 12 months post-shipment or 2000 working hours, whichever milestone is reached first.
Q6: What certifications do your machinery have?
A: We are proud holders of several prestigious certifications including CE, ISO, Gost, EPA (USA), and CCC, which vouch for our product quality and safety.
Q7: Do you offer OEM or ODM services?
A: Yes, we provide extensive OEM and ODM services. Our customization options cover special working devices, color preferences, and branding requirements, ensuring we meet your unique business needs.
Q8: Are online technical services available?
A: Absolutely! Our digital service team is adept at offering comprehensive online technical support through detailed video tutorials and real-time remote video assistance.